Ed has a diverse management and business background. A trained commercial lender, he held significant line management and human resource positions at several major banks, including Bankers Trust Company (Vice President,), National Westminster Bank (now part of BankAmerica) (Executive Vice President/Member of the Management Committee,) and Lehman Brothers (Chief Administrative Officer, Trading Services). Through these roles he gained significant experience in quality improvement, customer service, re-engineering, organizational design and organizational development. For the past several years, Ed has been working as a consultant in the areas of management development and executive coaching, especially at the senior officer level. Ed has advised senior executives at companies including McGraw-Hill, Time Warner Cable, Bristol Meyers, Morgan Stanley, Swiss Re, Banc Julius Baer, Agfa, Pitney Bowes and Xerox. It is Ed’s philosophy that the only gauge of coaching success is sustained changes in behavior. Training to change behavior usually fails. The only way to change behavior on a sustained basis is to change motivation and attitude. Ed is very “rubber-on-the-road” orientated – believing that development must occur in the context of the work that needs to get done. Ed received his BA from Cathedral College of the Immaculate Conception and attended the Graduate School of Credit and Financial Management at Dartmouth College.